Refund

90 Day Money Back Guarantee

If you have changed your mind and would like a refund please return your item unused and in original condition (including all labels and tags intact) with proof of purchase within 90 days, and we’ll give you an exchange or refund, as long as the product is returned with its original packaging and labels, in as new condition, unused and can be resold at full price.

Please ensure that you use a tracked and insured delivery service that will cover the full value of the goods in the event they go missing in transit as we cannot process the refund until we receive the item back into our warehouse.

In most cases we can arrange return shipping for you but you will be liable for the cost which will be deducted from your refund. Please let us know if you would like us to assist you with this by emailing us on [email protected]

We will refund you using the original payment method used in a maximum of 14 days after we receive the returned goods from you but please be aware that your bank can take several more days to process the refund.

We are unable to refund special order parts and accessories that are not listed on our website and have been sourced specifically for you.

If you would like to return a product please complete the form below and we will come back to you as soon as possible.

Product Damaged Upon Arrival

If your product is damaged upon arrival please contact us for further assistance using the form below within seven days of receipt.

Returning a Faulty Product

If your product develops a fault within the warranty period please contact us using the form below for further advice. If required we will organise a collection of the product so please ensure that it is placed in suitable packaging ready for our courier to collect with all accessories and documentation.

As soon as our technicians have verified the fault we will contact you to discuss the available options. Please note that if no fault is found or if the fault is caused by damage or user error then you will be liable for the costs incurred in collecting the product and returning it to you.